

So, I decided to see if a workaround for ProShow had been made available. I send a message to Photopia support (two in fact), using the 'contact us' link on the website and STILL have not received so much as a 'we got your message' response. Because they have a policy of approving each and every post many were not being approved for WEEKS! It looks to the casual observer as though the platform is struggling at best, (and like ProShow) close to being abandoned at worst. I went to the support forum for Photopia and found that things were slow, people were not happy, and the admin who (until about 6 months ago) had been posting and answering questions regularly was no longer present.

Last week I enabled my dormant subscription to start a new project and had a question. I produced a few videos and put the product away until recently. In any case I bought a sub, played around with Photopia Director and Producer, attempting to load the ProShow extensions and though the interface was fresh some of the extensions just did not work properly.

I'm still not convinced that this was not a setup to move to a subscription based service. So, I followed the advice of the outgoing company and tried Photopia. I searched for replacement software and as most of you know could not find another that made me happy as ProShow did. I was not amused when I tried to install Producer only to learn that I could not validate the installation because the servers were down. This worked for awhile until the validation servers went down permanently shortly before I upgraded my computer and wiped the old hdd. I followed the notification email and downloaded all of the extensions I owned so that I could use the software even after they went away (at least until the Operating System rendered it useless due to no updates to the product).

So like most here I was appalled to find that Photodex was going out of business. I remember this date because it was the first slideshow I produced for my fathers funeral.Īnyhow, I purchased many, many upgrades over the years along with lots of extensions. New member here, longtime ProShow Gold and Producer user (since aug 2005).
